Effective Date: May 28, 2025

Ideal Weight Management (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring you have a positive experience on our website and through our services. This Privacy Policy outlines how we collect, use, store, and share your personal information when you interact with us online.

1. Information We Collect

We collect information you voluntarily provide, including:

Personal Information: Name, email address, phone number, mailing address, date of birth, health goals, and related intake details when scheduling a consultation or completing health questionnaires.

Health Information: Information you provide in support of your participation in the Ideal Protein Protocol, which may include dietary preferences, medical history, or progress updates.

Technical Information: IP address, browser type, device information, and usage data collected through cookies or analytics tools.

2. How We Use Your Information

We use your information to:

Provide personalized coaching and support as part of the Ideal Protein Protocol.

Communicate with you regarding appointments, program updates, or educational content.

Improve our services and website functionality.

Comply with legal or regulatory requirements.

With your consent, send you marketing communications, newsletters, or promotional offers.

3. Sharing of Information

We do not sell your personal information.

We may share your data:

With certified Ideal Protein coaches and clinic staff involved in your care.

With Ideal Protein Company of America, Inc., to support your program participation and product ordering.

With trusted third-party service providers (e.g., email, CRM, or booking platforms) who help us operate our services.

When required by law, regulation, subpoena, or court order.

SMS Disclosure:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service, is permitted.

All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember preferences, and gather website analytics. You may choose to disable cookies through your browser settings, though some features may be limited as a result.

5. Data Security

We implement appropriate technical and organizational safeguards to protect your data. While we use commercially reasonable methods to secure your information, no online transmission or storage system is guaranteed to be completely secure. If you suspect unauthorized access, please contact us immediately.

6. Your Rights

Depending on your jurisdiction, you may have rights under applicable privacy laws, including:

The right to access or correct your personal data.

The right to request deletion of your data.

The right to withdraw consent to marketing communications at any time.

The right to file a complaint with a supervisory authority.

To exercise any of these rights, please contact us directly.

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors without verified parental consent. If you believe we have collected such data, please notify us immediately.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws or regulations.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with the new effective date. Continued use of our website and services constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy or your personal data, please contact:

Ideal Weight Management
169 Crawford Drive, Cochrane Alberta T4C 2G7
[email protected]
(403) 978-7735